Customer Service

Welcome to Harney & Sons Customer Service Page. We are not only committed to delivering premium quality tea, tea wares and gifts, but our goal is to create a positive experience for our customers throughout their shopping experience. It has been our mission from day one to deliver the highest quality customer service to our loyal tea drinkers. We have created this page to anticipate any questions that may arise. If you require additional information at anytime, please do not hesitate calling out dedicated customer service team at 888-427-6398, or email us at

Contact Us
Phone: (888) 427-6398
Fax: (800) 832-8463
Phone (outside US): (518) 789-2100
Toll-free from Canada: (888) 745-9354

How to create an account

Please create a username and password



How to regsiter as a guest

• Register and become a Harney Customer
• This will allow us to facilitate your order
• You will also receive emails, newsletters, products & special promotions

• You are welcome to check out here
• When you reorder we wll not be able to retrieve your last order
• If you register you will be able to receive emails, newsletters, products & special promotions