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You can contact us via email at
If you are writing to us about an order you have already placed, please include your order number if possible.


To contact us regarding an international order, please write to us at

Regular Mail 
For those of you who prefer regular mail, send us a note at:
Harney & Sons Fine Teas 5723 Route 22 Millerton, NY 12546


800-832-8463 (toll-free) To order over the phone, or if you have questions or comments on any of our products, or concerns about an order you have placed, please call us at 888-427-6398

To reach us from outside the U.S., please dial (518)789-2100 Our tea consultants are available Monday through Friday, 9:00AM to 5:00PM (EST), to help you. If you're not sure which tea is right for you, give us a call - we love to talk about tea.

To our loyal Canadian customers! You can place your orders at You can find shipping information on our shipping page If you prefer to call us to order, please use our Canadian toll free number: 1-888-745-9354. We are here from 9-5 Eastern Time, Monday-Friday. Thank you!


To place an order or make an inquiry by fax, send us a fax at 800-832-8463 If placing an order by fax, please include your credit card number, contact and order information.


Joyce Monaco (518) 789-2100


You can speak to us via LiveChat whenever the button shows that we are available. You can email us via this button as well, submitting your query via our LiveChat form.

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