Customer Service
E-mail
You can contact us via email at greatservice@harneyteas.com. If you are writing to us about an order you have already placed, please include your order number if possible.
To contact us regarding an international order, please write to us at international@harneyteas.com
Regular Mail
To contact us via a letter, write to us at Harney & Sons Fine Teas 5723 Route 22 Millerton, NY 12546
Phone
To order over the phone, or if you have questions or comments on any of our products or concerns about an order you have placed, please call us at 888-427-6398.
To reach us from outside the U.S. please dial (518) 789-2100. Our tea consultants are available Monday through Friday, 9:00AM to 5:00PM (EST).
To our loyal Canadian customers! You can place your orders at www.harney.com. You can find shipping information on our shipping page. If you prefer to call us to order, please use our Canadian toll free number: 1-888-745-9354. We are here from 9-5 EST Monday-Friday.
Fax
To place an order or make an inquiry by fax, send us a fax at 800-832-8463. If placing an order by fax, please include your credit card number contact, and order information.
Media Inquiries
Joyce Monaco, (518) 789-2100, ext. 156 joyce@harneyteas.com
Returns
If you have an item you need to return please see our return policy under shipping information or you can call us at (888) 427-6398.
Still have Questions?
Give us a call at (888) 427-6398, A representative will be glad to assist you.