|Domestic Shipping Rates
||$.01 - $49.99
||$50.00 and up
||to Continential US Addresses only
|We ship via multiple carriers
||U.S. Postal Service - 3 pounds or less
||U.S. Postal Service - 3 pounds or more
||$8.50 and up
||UPS 3 Day Select*
||2nd Day Business Delivery*
||Next Business Day*
Time in Transit
You should receive your order within 5 to 10 business days. (Canadian Orders or International Orders, see information further down this page.) We ship out packages as fast as possible, once your order is placed you may not be able to cancel or change the order. It may take up to two business days for your order to be processed in-house before it ships. Please note we ship orders out on business days only.
*Please note: Once the order ships the shipping fees are non-refundable.*
Tracking Orders & Shipping FAQS
Once your order ships, a tracking number will be created. Please provide an accurate email address if you would like to track your order. Creating an account, though not required, will facilitate the ability to track the package.
If your package is returned to our company because the address was entered incorrectly or the package was unclaimed, we will gladly reship the package.
There will be a $5.50 reshipment fee.
If the package is refused by recipient there will be a $6.00 restocking fee subtracted from the refund amount.
All packages shipped to military addresses are shipped via the US Postal Service.
Processing times and shipping times for international orders are longer than for domestic orders.
International customers (those outside the U.S.) must choose international as a shipping method. The shipping cost shown is the actual charge for shipping. Please keep in mind that after the package leaves the US, the local carrier may not scan the packages.
Please be advised that international orders can be quite costly to ship and may incur customs charges upon delivery. Check with your local carrier for information on customs charges.
If you need further assistance with International Shipping rates please contact us at firstname.lastname@example.org or by phone at 518-789-2100 (inside the US dial 888-427-6398). Our call center is open 9-5 EST during weekdays. Email is the best way to inquire about international shipping rates.
Processing times and shipping times for Canadian orders are longer than for domestic orders.
Orders shipping to Canada are shipped via UPS. At this time we cannot ship Canadian orders to PO Boxes. If you include an email address, you will receive an email from UPS with the tracking information for your order. An estimated scheduled delivery date will appear on this email, this date is subject to change depending on circumstances out of the control of UPS. Our website will determine your order's shipping cost. The shipping cost is based on the merchandise total in your shopping cart at the time your order is placed. The flat rate to Canada starts at $25, there will be an additional $5 fee for every $50 in merchandise purchased. The following is an example of the shipping rates.
Canadian Shipping Rates
Please note: The shipping cost for Canadian orders will include all duty, taxes and brokerage fees. If you would like to track your order please be sure to include an accurate email address. We cannot ship Next Day Air or 2nd Day Air to Canada. You can call us via our Canadian toll-free number 888-745- 9354. You may also email us about your email@example.com.