Phone To order over the phone, or if you have questions or comments on any of our products or concerns about an order you have placed, please call us at 888-427-6398.
To reach us from outside the U.S. please dial (518) 789-2100. Our tea consultants are available Monday through Friday, 9:00AM to 5:00PM (EST).
To our loyal Canadian customers! You can place your orders at www.harney.com. You can find shipping information on our shipping page. If you prefer to call us to order, please use our Canadian toll free number: 1-888-745-9354. We are here from 9-5 EST Monday-Friday.
Fax To place an order or make an inquiry by fax, send us a fax at 800-832-8463. If placing an order by fax, please include your credit card number, contact, and order information.
Regular Mail To contact us via a letter, write to us at Harney & Sons Fine Teas 5723 Route 22 Millerton, NY 12546.
Returns If you have an item you need to return please see our return policy under shipping information or you can email us at firstname.lastname@example.org or call us at (888) 427-6398. For more detailed information, please click Returns & Exchanges.